We’ve talked about fear a lot on this podcast so far. It’s because I’ve made it my mission to ease all of your unfounded fears. After all, they are the primary cause of irrational behavior. And you’ll never be able to reach your success if you’re making decisions while your judgment is clouded.
A question popped up recently in our Credit Repair Cloud Community that caught my attention about the transparency of dispute letters. It is yet another common concern people have in the industry. Only with this one, if you don’t have the right answer, you might end up making a mistake that could shut your business down completely.
If you’re unsure about giving your clients access to their dispute letters, you need to listen to this podcast!
Let me start by saying that I’m so grateful for our Credit Repair Cloud Community. It has proven time and time again to be such a fantastic place for anyone trying to make it in the credit repair industry.
Thousands of our Credit Heroes gather to share their experiences, compare notes, and find answers to business-related issues that are keeping them up at night.
You too can apply to gain access for free! The only condition is that you’re either a Credit Repair Cloud user or that you’ve taken one of our courses.
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One of our members had recently shared a dilemma many of our newcomers struggle with. Their clients were asking to see the dispute letters they’ve been sending out, and they were wondering if they should give them access or not.
The issue was, they were afraid the client would see the letter, figure out their secret, open up a credit repair business themselves, and become their competition.
This is a very important question, but it’s coming from a place of fear. Only this type of fear is extremely hazardous. If you’re not able to control it, you’re bound to go down a slippery slope. Luckily, I’m going to break all of the myths surrounding this topic once and for all.
Anyone can repair their own credit, and I hope this information doesn’t come as a shock to you. In fact, that’s how the majority of the people end up starting their own credit repair business in the first place.
But think about your journey for a second and look at everything you did to get to where you are. Is your business run on magic letters that are both special and easily copied? Or does it have more to with things like your expertise, your process, and your execution?
There are many different pieces to running a successful business, and the dispute letters you write are just a small part of what you have to offer.
Now that we’ve flushed out that irrational fear out of your head, let’s replace it with a genuine one. If you don’t give your clients access to their dispute letters - you’re actually breaking the law!
According to the Credit Repair Organizations Act, or CROA, a client must have access to anything said on their behalf. The consequences of not being able to follow these regulations are very serious. A few years ago, a client that was using our software was shot down by the FDC because of this.
When you’re running your business, you have to make sure you’re following the letter of the law and not being weird or sketchy about what you’re doing - especially when it’s so easy to do it right!
“Transparency is not something to be threatened by. It’s actually how you stay legal.” - Daniel Rosen
The best way to build a successful credit repair business is to rely on complete transparency. Trust me, no one is planning to steal your business from you by copying your dispute letters. And if they were, I’d love to see them try - because it would never work!
By staying open with your clients about your process, not only are you following the law, but you’re also offering a much better experience for your customers. They’re trusting you to help them with a serious issue and to send out letters in their stead. All you have to do is be professional about it and share your process.
And staying transparent is incredibly easy because Credit Repair Cloud has a built-in capability that allows your clients to see all of the letters sent on their behalf!
Keep your clients in the loop so that they can witness first-hand the actual value of what you’re doing and why it’s worth every penny.
If you have some questions you’d like for me to answer on this podcast, feel free to ask them in the comments below. I’m looking forward to sharing as much as I can to help you create your credit repair success and change people’s lives in the process.
Once again, I’d like to invite you to join our exclusive Credit Repair Cloud Community. There’s a lot of great stuff being shared every day, and you’ll definitely want to check it out!
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Thank you so much for tuning into today’s episode, and I’ll see you next week.
Until then - keep changing lives!