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CRC Culture

We're a fast growing company whose work changes lives and is a force for massive positive impact in the world.

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Our Mission & Vision

  • We help entrepreneurs
    to help their clients with their credit, to truly change lives, and make a great living in the process.
  • We help them by
    creating the software, the systems, and the strategies, to grow multi-million dollar credit repair businesses from nothing.
  • The change we want to make is
    to eradicate the stigma of credit repair, to take power away from the banks and bureaus, and to help as many people as we can to reach their dreams.
  • We’ll know we’re successful when
    we are seen as the organization that can help any entrepreneur who is on a mission to help their clients with their credit, to make a huge impact in their community, and to gain financial freedom.
  • We will create our legacy by
    changing lives for our customers, their clients, our team, our families, our communities, and the world... in every way we can!
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culture-cards

CRC Culture & Values

We’re building a company culture of radical inclusivity and absolute equity. To do this, our actions and achievements stem from our 7 company core values.

We Change Lives
  • We are customer-focused, which means genuinely putting the customer first. It means making decisions based on evidence of customer behavior, not opinion or ego. 
  • We are constantly gathering feedback from our customers and data about their behavior and results. We use that feedback and data to make our customer's lives better. 
  • We show empathy to our customers, relate to them as individuals, not just numbers on support tickets or ad clicks.
  • We proactively listen to customers' problems and find solutions, instead of assuming what their problem might be. 
  • We believe in our customers. Many of our customers started from nothing, quit their 9-5 job, and were able to make millions. Each customer is a potential success story. 
We Empower our Team
  • We push forward together as a team and give each other constructive and honest feedback. We are building a winning team that wants the best for each other and our company.
  • Working with us, our team gets a chance to change their own lives, and by doing so, impact the lives of their families and communities.
  • As we work together, our team members gain stability within the company and in their personal lives. 
  • We encourage our team to pave their own path and not rely on "career planning." 
  • Everyone has the opportunity to advance if they want to! 
  • We encourage our team to support each other's growth, to put honesty, and what's best for Credit Repair Cloud and our customers first. 
We Believe in Equity
  • We hire for talent and drive and value members by work deliverables and attitude.
  • No matter what race, gender, religion, the language we speak, who we date or love, we are all equal here. 
  • Let’s work together to keep our team and customers safe. 
We Offer Solutions
  • Credit Repair Cloud was started by finding a solution to an actual problem. 
  • We are a group of talented people who enjoy solving problems together. 
  • We keep it simple, reduce the noise, and suggest the most efficient solution. 
We Encourage Independence
  • Independence comes through having a defined process that the entire team follows. 
  • Reliable, high performing team members gain autonomy through trust. 
  • Our work should be of the highest quality and reflect our effort, energy, and thought.
We Value Transparency
  • We share real data with the team - we share our vision, our goals, our work, and our critical numbers with the entire team.
  • Our team reviews their own work, reports on deliverables, and suggests changes and improvements. 
  • When starting projects, we explain why not just how. We give context and set clear goals. 
  • Share, don't hoard - Our members share what they are working on so everyone can view and participate. 
  • Our team members own their mistakes and use them to improve the process. 
We Support New Ideas
  • We brainstorm ideas all the time. In different slack channels and on our strategic Targeted Interactions. 
  • Everything that we do stems from a clear objective. We expect our team to think strategically, to identify root causes, and see the bigger picture when offering new ideas. 
  • We encourage new ideas through communication. We value active listening and challenging ideas respectfully. 
We Focus On The Long Haul
  • We're not a startup with outside investors.
  • We're not planning to sell the company. 
  • We work together on quick sprints as well as on long-term projects.

Our Pledge To Diversity,
Equity & Inclusion

We believe in CHANGING LIVES and that starts right here in the workplace with radical inclusivity and absolute equity!

Our approach to hiring and working as a global team relies on valuing every individual for who they are, their belief in our movement, and their zone of genius superpowers!

We do this through total transparency, gained trust, and autonomy.

This results in our ability to thrive effortlessly together as we belong to a culture that empowers team members and changes lives.