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PRIVACY POLICY

 

Privacy Policy

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers’ access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our web pages and the quality of our service.

We transfer information about you if Credit Repair Cloud or Credit Repair Cloud is acquired by or merged with another company. In this event, Credit Repair Cloud will notify you before information about you is transferred and becomes subject to a different privacy policy.

INFORMATION GATHERING and USAGE

When you register for Credit Repair Cloud we may ask for information such as your name, company name, email address, billing address, credit card information. 

Credit Repair Cloud uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, advertising and research.

COOKIES

A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site's computers and stored on your computer's hard drive.

Cookies are required to use the Credit Repair Cloud service.

We use cookies to record current session information. You are required to log-in to your Credit Repair Cloud Site after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. We also use cookies for advertising across our site and on other sites. 

DATA STORAGE

Credit Repair Cloud uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Credit Repair Cloud. Although Credit Repair Cloud owns the code, databases, and all rights to the Credit Repair Cloud application, you retain all rights to your data.

DISCLOSURE

Credit Repair Cloud may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

It may be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person, or as otherwise permitted or required by law.

CHANGES

Credit Repair Cloud may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Credit Repair Cloud primary account holder account or by placing a prominent notice on our site.

Developer API

Users of Credit Repair Cloud agree to be bound by the Credit Repair Cloud API Restrictions and Responsibilities (“Developer Restrictions” and the Credit Repair Cloud Application Developer and API License Agreement (The “Developer Agreement”).

US-EU SAFE HARBOR

CRC uses annual self-assessments to assure compliance within the US-EU Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention or personal data from the European Union. Our privacy policy above serves as our statement of adherence to the US-EU Safe Harbor Principles. We encourage you to use the contact information below to inform us of any complaints or disputes you may have regarding the use of your personal information. We will thoroughly investigate the matter internally and make every effort to attempt to resolve the issue quickly. If your dispute cannot be resolved by us internally, we agree to dispute resolution with the Better Business Bureau as our third party resolution provider.

PRIVACY COMPLAINTS BY EUROPEAN UNION CITIZENS

In compliance with the Safe Harbor Principles, CRC commits to resolve complaints about your privacy and our collection or use of your personal information. European Union (EU) citizens with inquiries or Click here for complaints regarding this privacy policy. or by mail at 

Credit Repair Cloud

12517 Venice Blvd.

Los Angeles, CA 90066 USA

CRC has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism.

*** EUROPEAN UNION GENERAL DATA PROTECTION REGULATION (GDPR) ***

This section is specific to all European Union (EU) Residents. This Privacy Policy complies with the current EU GDPR regulations and all EU Residents should understand their rights relating to the handling of their private personal information on our platform. 

The right to be informed - This means that you have the right to know what we do with your data, why and how you can withdraw your consent for us to do that.

The right of access - You have the right to know what data we store about you, check that it is accurate, or that it is being used lawfully and we will provide you with any data that we hold about you in the same format in which you made the request.

The right to rectification - Should you believe the information we hold about you to be inaccurate then you may contact us and we will correct the information we store (including any 3rd parties).

The right to erasure - You may request that we erase the information which we hold about you (also known as the right to be forgotten). In order to comply with your wishes, we will have to cease providing you with the services.

The right to restrict processing - You may ask us to restrict the processing of your personal information if you think it is inaccurate, you object to the processing, or you wish us to retain the information past the point at which we would normally remove it as you wish to establish or defend a legal claim.

The right to data portability - You may request a copy of the data that we hold about you in a machine-readable format (for example an Excel spreadsheet or text file) for the purposes or re-using that data for any reason.

The right to object - Should you object to our handling of your data in the areas of direct marketing, processing orders, or for any other reason you may then inform us of your objection. If we agree with your written objection, and whilst we consider it, than we will not use the data in the way to which you are objecting.

Rights in relation to automated decision making and profiling - We may make automated decisions (via a computer algorithm) on certain aspects of the marketing materials that we send to you. We do not make any other automated decisions on your information. We do not make any decision on what the GDPR regulations suggest is special categories of personal information; nor make any decisions based on ethnicity, race, sex, gender or disability. If you object to the automated data processing that we perform on your personal information, then you may ask us not to do this.

QUESTIONS

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending us an email to: support @ creditrepaircloud.com or by mail at: Credit Repair Cloud,12517 Venice Blvd. Los Angeles, CA 90066 USA. 

This Privacy Policy is effective as of: October 10th, 2019