If we asked you to visit this page, it’s because you’re writing from an unauthorized email address and we are concerned for security. We understand that it’s a natural reaction to reply and “tell us” about their other email address, but that isn’t secure, so…
Send it to firstname.lastname@example.org. CRC accounts only have 1 owner (with 1 name and 1 email address). You’ll find your master email address by logging into Credit Repair Cloud and clicking “My Account.” It really must be a brand new email and not a reply to the same email.
Is it about Credit Repair Cloud? Is about your website? What is your domain? Your name, client’s name, error message you’re seeing, what are you you’re trying to do, what’s going wrong (i.e. “steps to recreate the issue)? If you send this we can help you fast. If the issue involves a client, always include the client’s name as an example, rather telling us ”it’s all clients.” Being specific speeds things up and that’s we all want, right?
When you do this it’s clear that you’re not the account owner. Asking us to call you is not a solution because we don’t know your voice. Telling us you’re a co-owner isn’t possible because a CRC account can only have 1 owner. Please write us from the same email that matches your CRC account. Thanks for understanding.
Try asking Bank of America, Gmail, Facebook or Match.com for details or access to another person’s account and see how far you get. Don’t get flagged as a security risk. Be awesome and use your master email.
If you’re a 3rd party who is not the account holder and you continue to make requests about someone else’s account we will consider that a security threat and we may ban your access.
Please understand we must have these rules in place to protect clients and we do terminate accounts with fraud and security issues.