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How Did That Get On My Credit Report?

By: Daniel Rosen Last updated: April 24, 2024


One of the first questions that your new client might ask is “Where does the information on my credit report come from?” Credit reports are such a common part of the credit report business that many people often do not give them a second thought.

When starting a credit repair company, being an expert on this type of information will build trust with clients and help grow your business.

First, there are three basic categories of information included on a credit report. These are:

  1. Basic Personal Information: This is pretty self-explanatory. Included on your credit report is your full name, date of birth, current address, social security number, and employment information.
  2. Collection and Accounts: This is the information most people think of when discussing a credit report. This is usually separated into two buckets of information: All open lines of credit and all accounts that may be delinquent or in collections.
  3. Public Financial Records: This can include bankruptcy filings, tax liens, or any judgments that affect your credit status.

All three categories of information are collected and applied to credit reports by different methods.

  • Basic personal information is originally reported by the individual borrower when opening his/her first line of credit. This is updated throughout the borrower’s lifetime as new lines of credit are opened.
  • Collections and account information is updated most frequently and proactively – usually monthly – by collections agencies and lenders directly to the credit bureaus.
  • Finally, public records are the only pieces of information that are proactively collected by the credit reporting agencies solely for the purpose of reporting.

Credit reporting can be a complicated and confusing topic for those who are not experts in credit repair. As a credit repair professional, you have an opportunity to position yourself as a trusted advisor in all things credit repair. How credit reports are made and updated is a crucial component that your clients will surely benefit from learning.

Additionally, you will want to educate your clients on the entire process, on how to change their habits and things they can today to speed up the process. Help put them on the path to maintain their awesome credit long after your work is done.


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